If a concentrator is alarming its very possible that the unit needs to be exchanged for repair. That said, there are some trouble shooting techniques that should be tried prior to replacing the unit for repair.
Condensation forms on the fill port of the liquid vessel due to the difference in room temperature and the contents of the liquid vessel. The best course of action is to leave the portable attached to the vessel for 15 to 20 minutes. This gives the fittings enough time to warm up and thaw. After the 20 minute mark simply press down on the white release nob and the portable should detach from the vessel.
Ideally the best practice is to allow for 24 hour notice. This gives RCP ample time to work with nursing facility staff members to setup the patients room prior to the admission. The time also allows RCP to review the hospital patient notes and provide suggestions related to care.
Customers can contact our office from 9am to 5pm, Monday through Friday at 330-469-5439. After hours and on weekends please contact 330-980-8284